Travel plans can change unexpectedly, and when they do, the flexibility to modify flights becomes crucial. Volaris, a popular Mexican airline, offers options for passengers to change their flights with ease. Understanding Volaris’ policies and fees for changing flights can help you navigate the process smoothly and save money. Here’s your ultimate guide on how to change a flight with Volaris, including everything you need to know about the airline’s policies, fees, and step-by-step instructions.
Understanding Volaris’ Flight Change Policy
Volaris allows passengers to change flights, but it’s important to understand their policy and the associated fees. Flight changes are generally permitted, but they depend on factors like the type of fare purchased, the timing of the change request, and seat availability on the new flight. Here’s an overview of key points within Volaris’ policy:
- Fare Types: Volaris offers different fare types, each with specific change rules. Basic fares usually have the strictest policies and often incur higher fees, while premium fares may allow for more flexibility with lower or no fees.
- Timeframe for Changes: Volaris lets passengers change flights up to 4 hours before the scheduled departure time. However, making changes earlier rather than later can help you avoid higher fees and increase the likelihood of securing your preferred new flight.
- Same-Day Changes: If you need to change your Volaris flight on the same day, you might have fewer options and may incur additional costs depending on seat availability. Same-day changes often come with higher fees, so try to plan ahead if possible.
- Fees and Charges: The cost of changing a Volaris flight varies. Passengers should expect to pay a change fee as well as any fare difference between the original and new flights. If your new flight is cheaper, note that Volaris generally does not refund the difference.
Volaris Change Fees and How to Save
The fee structure for Volaris flight changes is straightforward but can vary depending on certain factors:
- Domestic vs. International Flights: Volaris typically has different change fees for domestic flights within Mexico and international flights. Changes on international flights tend to be more expensive.
- Advance Changes: Changing your flight well in advance often results in lower fees. Last-minute changes or those made on the day of departure are generally more expensive.
- Promo Periods: Occasionally, Volaris runs promotional periods where change fees are waived or reduced, especially for passengers with premium fares or members of Volaris’ loyalty program, VClub.
Tip: Check Volaris’ website regularly for fee waiver announcements or discount periods, as these can help you save significantly.
Step-by-Step Guide to Changing Your Volaris Flight
Here’s a step-by-step guide to changing your Volaris flight, whether you prefer doing it online, through the mobile app, or by contacting customer service.
1. Changing Your Flight Online
The most convenient way to change your Volaris flight is online. Follow these steps:
- Step 1: Go to the official Volaris website and log into your account using your booking reference number and last name.
- Step 2: In the “Manage Your Trip” section, locate your booking and select the “Change Flight” option.
- Step 3: Choose your new flight date and time, and review the available options. The system will show any applicable fees and fare differences.
- Step 4: Confirm your new flight details and proceed to payment. You’ll receive a confirmation email with your updated booking information.
2. Changing Your Flight via the Volaris Mobile App
If you’re on the go, you can change your flight through the Volaris mobile app:
- Step 1: Open the Volaris app and log into your account.
- Step 2: Tap on “My Trips” and select the booking you want to change.
- Step 3: Follow the prompts to choose a new flight and pay any fees or fare differences.
3. Contacting Volaris Customer Service
For more complex situations, contacting Volaris customer service can be helpful. This may be necessary if:
- You’re dealing with a last-minute change.
- There’s a problem with the online or app booking system.
- You have special requirements, such as needing an accommodation for an infant or pet.
To reach Volaris’ customer service, you can call their help center or contact them via social media channels like Twitter or Facebook, where they often respond quickly.
Common Questions About Changing Flights with Volaris
1. Can I change my Volaris flight for free?
- While Volaris sometimes waives change fees during promotional periods, most flight changes incur a fee. VClub members or passengers with premium fares may enjoy reduced or waived fees.
2. What happens if my new flight is cheaper?
- Volaris generally does not issue refunds if your new flight is cheaper than your original flight. It’s best to consider other factors, like travel time, before confirming your change.
3. Can I change my flight multiple times?
- Yes, you can change your Volaris flight multiple times, but each change may incur a separate fee and fare difference. It’s best to finalize your travel plans as early as possible to avoid multiple fees.
Tips for a Smooth Volaris Flight Change Experience
- Book with Flexibility in Mind: If your plans are uncertain, consider purchasing a more flexible fare or joining VClub. These options often reduce or waive change fees and offer more options.
- Plan Ahead: Avoid last-minute changes by planning well in advance. Early changes generally result in lower fees and provide better flight options.
- Monitor Volaris Promotions: Volaris frequently offers promotions, including fee waivers for flight changes. Stay informed by subscribing to their newsletter or following them on social media.
- Check Policies for Add-Ons: If you purchased add-ons like extra baggage, seat selection, or priority boarding, verify that these apply to your new flight or re-add them if necessary.
Final Thoughts
Volaris offers flexibility when travel plans change, but understanding their policies and fees can make the experience much easier. By following this guide, you’ll be well-prepared to modify your booking with Volaris, whether due to a sudden change in plans or a need for better timing. From managing fees to navigating the online system, changing your flight with Volaris doesn’t have to be stressful.
