Qatar Airlines offers Compensation to passengers in case of flight delay, cancellation, denied boarding, or Downgrading. While Compensation is one such amount that airlines pay additionally apart from the ticket amount, airlines do not give Compensation easily. Passengers in order to be eligible for compensation need to fulfil certain parameter mentioned in Qatar Airlines Flight Delay Compensation policy.
Here, you can find each and every detail on the flight delay guidelines related to your Qatar Flight ticket. Based on the information here, you can easily know whether you can apply for Compensation or not and easily calculate the compensation amount that is going to be offered by Qatar Airlines.
The Qatar Flight Delay Compensation-What You Need to Know
Keep in mind the following things associated with the compensation guidelines by Qatar Airlines:
• To request Compensation, there needs to be a significant delay in the flight departure.
• Whatever the reason for the flight delay and Compensation, it should not be related to extraordinary circumstances.• Possible cases where you can request Compensation include flight delay, cancellation, denied boarding or Downgrading.
• Available means to request Compensation include an official website or simply visiting the airline’s counter to request Compensation.
Get full details on Qatar flight compensation and cancellation through the Qatar Helpline number (XXX).
Different cases when Qatar Airlines offers Compensation to the passengers
As per the Qatar Airlines Flight Delay Compensation Policy, passengers will be receiving Compensation under the following situation:
• Cancellation
• Significant Flight delay
• Denied Boarding
• Downgrading
Compensation for Flight Cancellation
Involuntary cancellation is one of the most common scenarios based on which passengers can claim Compensation from the airlines. Compensation in case of cancellation will be available only when the airline is unable to inform the passenger 14 days prior to the flight departure. Under those cases, passengers will be entitled to the following amenities:
• The airlines will be offering alternative means to transport the passenger to the final destination within the given time as soon as possible.
• If passengers don’t want to opt for the provided means, then the airlines have to refund the ticket value in the original form of payment. In this case, the airlines will make arrangements to transport the passenger to the initial point of departure.
Compensation will be available to the passengers in this case. However, in case the flight reaches the final point of arrival within 2-3 hour of scheduled timings, the Compensation will be reduced to 50%.
Further amenities will be offered to the passengers in case of alternative arrangements. These includes meals, refreshment and hotel accommodation (if required).
Amount of Compensation in case cancellation will goes between 125-200 Euro depending on the flight route and distance. In case the flight is travelling to any non-EU airport, then the amount of Compensation will be between 200-600 Euro.
Qatar Airlines Flight Delay Compensation
After cancellation, flight delay is another event which might frustrate the passengers. A delay of around 1-2 hours from the departure is considered occasional where the flight can reach it destination within 1 hours of it scheduled time. Thus, any airlines will offer Compensation in case of delay only if the flight has been delayed by more than 3 hours. This is what airlines considers to be significant delay.
The following terms and conditions are applicable in case of a flight delay of more than 2 hours:
• When there is a delay of more than 2 hours, the airlines will offers several amenities which might be helpful for the passenger while waiting for the flight.
• Under the circumstances of flight delay of more than 3 hours, passengers will be entitled to financial compensation amount of which will depend on their flight itineraries.
• In case if the flight has been delayed for more than 5 hours, the airlines will offers a full refund in the original form of payment. Passengers, if they opt for refund airlines will not offer any alternate arrangements.
Compensation in case of Denied Boarding
Denied boarding can also be considered as involuntary cancellation where the passengers booking has been cancelled by the airlines. Amount of Compensation offered in this case will be equivalent to the one offered in flight cancellation.
Along with this, the terms and conditions will also be the same. Passengers, in case of denied boarding, will have the following options:
• Transportation amenities to the initial point of departure.
• A full refund will be issued on the ticket in case they don’t opt for alternate arrangements.
• Compensation if the passenger opts for alternative arrangements.
Claim Compensation in case of Downgrading
Compensation by the airlines is offered to the passenger under the situation where passengers has not been provided for what they have paid for. Apart from cancellation, flight delay or the denied boarding, another case includes downgrading.
In most scenarios, the Compensation will be a fixed amount depending on the flight itineraries. However, in case of Downgrading, passengers ‘ Compensation will be a significant portion of the flight ticket amount. Details regarding the Compensation are listed below:
• For a flight of distance less than 1500 km where a passenger has been downgraded to any lower class, the airlines will offer an amount equivalent to 30% of the ticket value.
• Any passengers that has been downgraded to a lower cabin class on a flight distance of which is between 1500-3500 km will be offered a compensation equal to the amount of 50% of the ticket value.
• On any other flight or simply a long-haul flight, Compensation for Downgrading will be equivalent to 75% of the ticket value.
Compensation due to downgrading is available to the passenger who has been downgraded, not the entire flight itinerary.
How much does Qatar Airlines offer to its passengers as compensation?
It totally depends on the flight itineraries particularly the flight distance and whether you are travelling on EU or a Non EU flight. The more the distance will be, more will be the Compensation that airlines will offer in case of flight delay and cancellation.
Flight Distance
Amount of Compensation
Less than 1500 kms
Euro 125
Flight between 1500-3500 kms
Euro 300
More than 3500 kms
Euro 300
Other things you need to know regarding Qatar Airlines Flight Delay Compensation
Compensation can be requested only online or by visiting the airline’s help desk at the airport.
Airlines cannot offers Compensation if the passenger have been informed of delay or cancellation at-least 14 days prior to the flight departure.
• Compensation can also be rejected in case of extraordinary circumstances or any other cause for delay or cancellation for which airlines are not responsible.
• Compensation will be available for the passengers who have boarding passes.
• It usually takes around 20-25 days for the Compensation to reflect in the passenger account.
• Passenger also have the option to take travel credits the equivalent amount of which will be a bit higher than that of cash compensation.
Recapping the Qatar Flight Delay Compensation Guidelines
Qatar offers Compensation in case of delayed flight (3-4 hours), cancelled flight, denied boarding or to the passenger who has been downgraded. The compensation will depend on your flight itineraries and whether you are travelling on an EU or a non-EU flight. Make sure to fill out the compensation form within one week of the flight departure date. For further details, you can contact the airline through a phone call, and a live person can assist you better.
